ConciergeMax™ is Anja Health's specialized processing pathway designed to recover more of the valuable stem cells already present in low-volume cord blood collections, with laboratory processing performed by Vitalant's experienced team.
Collection volume can be influenced by timing, delivery, anatomy, and other birth-day variables. ConciergeMax™ is built for the reality that a meaningful cord blood collection may arrive in a smaller volume.
Your birth preferences belong in your care plan. A smaller collection can still receive careful, sample-specific laboratory attention.
A lower volume does not automatically mean that the collection has no value. What matters is what the sample contains and how carefully the cells already present are processed and preserved.
Rather than treating every collection as identical, the laboratory evaluates the sample and follows the approved processing pathway appropriate for that collection.
ConciergeMax™ focuses the laboratory process on recovering and preserving the valuable blood-forming cells already present in a smaller cord blood collection.
The sample arrives at the laboratory and is received, inspected, and checked according to approved procedures.
The laboratory reviews the available volume and sample characteristics before processing.
The approved method focuses on retaining and concentrating the valuable cells already present.
The processed sample is cryopreserved, documented, and reported according to the laboratory's procedures.
ConciergeMax™ protects the integrity of the process through focused recovery, transparent reporting, and clear expectations.
The cord blood volume and cells that were actually collected at birth.
Sample-specific processing intended to retain and concentrate valuable cells already present.
Cryogenic storage supported by documentation and reporting.
A specialized cord blood processing pathway for smaller-volume and sample-specific collections, performed by the laboratory and designed to recover more of the valuable cells already present.
ConciergeMax™ is not a guarantee of a specific cell count, recovery percentage, future treatment, or medical outcome. It does not create cells that were not collected. Every result is sample-specific.
Recovery describes the share of cells already present in a collection that remain after processing. It does not mean that new cells are created or added.
Industry-typical figures reflect commonly reported ranges for automated processing methods; ConciergeMax™ figures reflect Anja's manual method. Individual results vary by collection — every family receives a report with the actual numbers for their own unit.
ConciergeMax™ pairs sample-specific laboratory processing with clear reporting so families understand what was processed, preserved, and documented.
Anja Health supports the family experience, collection journey, and ongoing communication. Vitalant's cord blood laboratory team performs the approved processing, testing, cryopreservation, and storage services associated with the collection.
Higher effort. Clearer expectations. Trusted laboratory science.
Straight answers about what ConciergeMax™ does — and what it does not do — so families can make an informed choice.
