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December 5, 2025

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Why didn’t I receive my order or shipping confirmation email?

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Why didn’t I receive my order or shipping confirmation email?

After the order ships, you will receive a shipping email that includes tracking information.

We recommend that you add our email and phone number to your contacts to prevent them from being incorrectly marked as spam.

If you do not receive these emails, please check your spam/junk folder. Contact an Anja Account Specialist for assistance or to have these email notifications re-sent.

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