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March 15, 2024


May 16, 2024

Our Quality Guarantee

Our Quality Guarantee

Medically reviewed by

We recognize that choosing to bank your baby's cord blood is a significant decision, and we are here to support you throughout this incredible journey.

At Anja Health, we provide exceptional value with our $100,000 quality guarantee, and in the unfortunate event that your cord blood fails to engraft, we offer a full refund of the services paid to Anja, giving you the utmost assurance. Our approach to stem cell banking is centered on comprehensive care, offering you a reassuring beacon amidst life's twists and turns.

Requirements for Coverage:

  • Collection and Processing: The stem cells must be collected using Anja Health's collection kit and processed and cryopreserved by our dedicated team.
  • Transplantation: The stem cells must be used in a stem cell transplant for hematopoietic reconstitution, either by the donor (autologous use) or by a first or second-degree genetic relative.
  • Qualified Medical Facility: The stem cells must be released to a medical facility qualified by an Institutional Review Board (IRB) for stem cell transplantation. Furthermore, these cells should be administered to the patient by a transplant physician.
  • Engraftment Period: Adequate time must be provided post-transplant for engraftment to occur.
  • Cell Integrity: The stem cells must remain free from positive or negative cell selection, manipulation, gene therapy, or cell expansion.
  • Cell Counts: The cord blood sample must contain a minimum of 2 x 10^7 total nucleated cells per kilogram and at least 1 x 10^5 CD34+ cells per kilogram.
  • Exclusivity: The stem cells must not be used in conjunction with other stem cell sources, such as additional cord blood, peripheral blood, or bone marrow.
  • Experiments and Procedures: Experimental procedures, including mini-transplants, cell expansion, gene therapy, or other extensive laboratory cultures, are not covered by the guarantee.
  • No Investigational Drug: The patient and/or stem cell sample must not be subjected to an investigational drug within 100 days of transplantation.

Definition of Engraftment:

Engraftment is defined as achieving a peripheral blood absolute neutrophil count of 500 per microliter for three consecutive measurements, with the first occurring within 100 days of transplantation. The engraftment must originate from the donor.

Guarantee Amount:

Anja Health's Cord Blood Banking Quality Guarantee provides coverage of up to $100,000 in the event that your banked cord blood stem cells fail to engraft during a qualified transplant.

Required Documentation to Process Claim:

  • Valid Medical Records: Verification of non-engraftment through valid medical records.
  • Payment Notification: Proof of notification of payment (including the amount paid) to all third parties responsible for associated collection, storage, or transplant fees.

Important Considerations:

  • Our quality guarantee adheres to the terms and conditions of our service agreement.
  • Banking your child's cord blood with Anja Health provides invaluable protection but does not guarantee a match for any particular family member or treatment suitability.
  • The utilization of cord blood stem cells will ultimately depend on a physician's evaluation of the disease type and HLA matching.

Legal Disclaimer:

Anja Health's Cord Blood Banking Quality Guarantee is governed by applicable laws and regulations. By using our services and accepting the guarantee, you agree to adhere to the terms and conditions as outlined in our service agreement. Anja Health reserves the right to update its guarantee terms in accordance with changes in the industry and regulatory requirements.

For any questions or further clarification regarding Anja Health's Cord Blood Banking Quality Guarantee, please do not hesitate to contact an Anja specialist. 💙

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